Returns & Exchanges

We want you to be happy with your Baby Mumin purchase. Because our products are carefully packaged and are often kept as personal keepsakes, we do not accept returns or exchanges for change of mind, incorrect choice or other non-fault-related reasons.

Damaged or Faulty Items

If your item arrives damaged or faulty, please contact us within 5 working days of delivery.

Please include your order number, clear photographs of the item and packaging, and a brief description of the problem. We will assess the issue and, where appropriate, arrange a replacement, repair or other remedy.

Important

Items must not be returned without contacting us first and receiving instructions.

This policy is subject to any rights you may have under applicable consumer protection laws.