Frequently Asked Questions

Frequently Asked Questions

What is the Baby Mumin memory book?

It is a luxury Islamic baby memory book designed to help families record meaningful memories, milestones, photographs and moments from pregnancy through the early years.

How do I place an order?

Select your product, add it to your cart and complete checkout through our online store.

Do you ship internationally?

Yes, we are working towards making Baby Mumin available to families internationally. Where international delivery is available, the shipping cost is calculated at checkout according to the destination and parcel details.

How long does delivery take?

Delivery times vary depending on the destination and courier service. You will receive tracking information where tracking is available.

Can I return or exchange my order?

Returns or exchanges are not accepted unless an item arrives damaged or faulty. Please see our Returns & Exchanges policy for the full process.

What should I do if my order arrives damaged?

Please contact us within 5 working days of delivery and include clear photographs of the damaged or faulty item and packaging so that we can assist you.